Refund & Returns Policy
I gladly accept returns and exchanges
I don’t accept cancellations
The following items can’t be returned or exchanged
- Custom or personalized orders
- Digital downloads
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at jennifer@spiritquests.com.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Need help?
Contact us at jennifer@spiritquests.com for questions related to refunds and returns.